Privacy Policy - Your Information Matters

Privacy Policy

Effective Date: 11/1/2025
Last Updated: 11/1/2025

1. Introduction

JoyLand Creations LLC (“Company,” “we,” “us,” or “our”) values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, mobile applications, and online store (collectively, the “Services”).

By using our Services, you (“you,” “your,” or “user”) acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue your use of the Services immediately.

2. Information We Collect

We collect information from and about you to provide our Services, process transactions, and enhance your experience.

A. Information You Provide

You may provide information directly to us when you:

Create an account or profile;
Place an order;
Submit inquiries or support requests through our Contact Us Ticket Portal or other electronic communications.
Subscribe to marketing communications, surveys, or promotions.

This information may include your name, email address, phone number, shipping and billing details, and payment information (processed securely by third-party payment providers).

B. Information Collected Automatically

When you use our Services, we automatically collect:

Device information such as your IP address, browser type, operating system, and access times;
Usage data, such as the pages or products you view, search queries, and referring URLs;
Cookies, pixels, and analytics data that help us personalize your experience and improve our Services.

C. Information From Third Parties

We may receive information about you from:

Fulfillment partners, payment processors, or integrated service providers (e.g., print-on-demand vendors);
Analytics, marketing, or advertising partners that assist us in understanding user preferences and site performance.

3. How We Use Your Information

We use your information only as permitted by law and for legitimate business purposes, including to:

Process and fulfill your orders, returns, and payments;
Provide and improve our Services, products, and user experience;
Communicate with you regarding transactions, support inquiries, or updates;
Send you promotional materials or special offers (where permitted by law);
Detect and prevent fraud, unauthorized access, or other unlawful activities; and
Comply with applicable laws, regulations, and law-enforcement requests.

We do not sell your personal information for monetary consideration.

4. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

Request access to or deletion of your personal data;
Correct inaccurate information;
Opt out of targeted advertising or data sharing; and
Receive information about how we collect, use, and disclose your data.

You may exercise these rights by submitting a request through our Contact Us Ticket Portal, which serves as our official channel for privacy communications.

We may verify your identity before responding to ensure the security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize you when you return to our site;
Maintain your shopping cart and account preferences;
Analyze site traffic and performance; and
Deliver relevant promotions and recommendations.

You can adjust your browser settings to refuse certain cookies or to notify you when a cookie is placed. Disabling cookies may affect some features of our Services.

6. Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Payment information is handled securely by third-party processors and is not stored on our servers after the transaction is complete.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure.

While no system can be guaranteed completely secure, we maintain industry-standard protections such as SSL encryption, access controls, and system monitoring to minimize risk.

8. Children’s Privacy and Minors’ Legal Capacity

Our Services are intended for individuals who are at least 18 years of age and legally capable of entering into binding contracts under applicable U.S. law. By using our Services, you represent and warrant that you are at least 18 years old, or that you are using the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these terms on your behalf.

We do not knowingly collect, use, or disclose personal information from anyone under 18 years of age without verified parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete such information in accordance with the Children’s Online Privacy Protection Act (COPPA) and applicable state laws.

Because every U.S. state defines the age of majority as 18, any purchase, account registration, or other agreement made by a person under 18 is voidable at that person’s discretion. We reserve the right to cancel any transaction or account if we reasonably believe it was initiated by a minor without appropriate consent, and to delete associated personal information consistent with this Privacy Policy.

If you are a parent or guardian who believes that your child has provided us with personal information without your consent, please contact us through our Contact Us Ticket Portal, and we will take appropriate steps to address the matter promptly.

9. Disclosure of Information

We may disclose your information only as necessary and lawful, including:

Service Providers: To trusted vendors who assist with order processing, fulfillment, analytics, or marketing, under strict confidentiality obligations;
Legal Obligations: To comply with subpoenas, court orders, or other lawful requests by public authorities;
Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred under appropriate confidentiality protections.

We do not authorize third parties to collect or use your personal information for their own purposes without your explicit consent.

10. “Do Not Track” and Opt-Out Preferences

Some browsers offer “Do Not Track” signals. Because a consistent standard has not been adopted, we may not respond to all DNT signals. However, you can manage your data preferences, opt-outs, and communications through our Contact Us Ticket Portal and cookie settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The revised version will be posted on our website with a new effective date. Material updates will be communicated through prominent notice or direct communication, where appropriate.

12. How to Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please reach us through our Contact Us Ticket Portal, available on our website.

All privacy inquiries, including requests to access, modify, or delete your information, must be submitted through that portal to ensure secure processing and proper record-keeping.

13. Statement of Legal and Professional Standard

This Privacy Policy has been prepared in accordance with the principles of fairness, transparency, and reasonableness that guide U.S. privacy jurisprudence. It reflects the diligence and precision expected from counsel who has argued and prevailed before the United States Supreme Court and is drafted to withstand scrutiny under federal and state consumer-protection laws.

It represents a good-faith commitment to responsible data stewardship, accountability, and user trust — foundational tenets of lawful and ethical e-commerce.